We developed an intelligent Telegram assistant for Active Group Realty. It helps users navigate rental, purchase, sale and property-investment questions before a specialist joins the conversation.
Active Group Realty
We developed an intelligent Telegram assistant for Active Group Realty. It helps users navigate rental, purchase, sale and property-investment questions before a specialist joins the conversation.

Screens from the delivered solution.
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Client task and starting point
The company needed one clear first-contact channel for several types of real-estate enquiries.
The assistant had to take the user from a broad question to relevant information about a property, the market, documents or taxes.
What was implemented
The assistant supports free-form questions and structured service paths for residential and investment property enquiries.
- Rental scenarios covering search, letting and indicative rental-rate questions.
- Purchase and sale consultation flows.
- Answers that take the city, budget and user objective into account.
- Guidance on investment property and units intended for rental.
- Reference information on market data, documents and tax questions.
- Initial enquiry assessment and navigation to the relevant service area.
How the solution works
- 01
Client question
The user describes the property task and provides the available context.
- 02
Intent and context
The assistant identifies the relevant service path and prepares an answer based on the request.
- 03
Answer and next step
The client receives useful orientation and can continue the conversation with a specialist.
Technical logic and integrations
Confirmed format: a Telegram bot with intelligent consultation scenarios for real estate and investment topics.
Business value
The project gives clients a fast first response and structures the request before it reaches the company team.
